Service Adviser – Resourcing

Up to £24,657*

*plus 2019 2% pay award

Service Adviser – Resourcing

Up to £24,657*

*plus 2019 2% pay award

Welcome from the Director 

wmjobs.co.uk is one of the largest public sector jobs boards in the country and we have ambitions to expand further. We are embarking on a new chapter, one which will see the public sector being more commercially focussed, competitive, efficient and innovative.

Sitting behind the colourful wmjobs website is a market leading e-recruitment platform, one which you will get to become an expert of very quickly! The platform is supported by a strong partnership with 32 local authorities in the West Midlands.

Our partners want us to be even more commercially focussed, attract even more and better-quality candidates and have processes and systems that provide a great candidate experience, whilst being efficient and effective for all.

For that reason, we are looking for a self motivated, innovative and driven individual to fill the Service Adviser – Resourcing role.

You will be excited by the prospect of working in a fast-paced, highly ambitious team. You will be innovative and have an open mind to new ideas and most of all, you will bring passion, drive and spark to achieve our ambitions.

The role promises plenty of opportunities to advance your career in resourcing and talent attraction.

If this excites you, then please read more.

Manny Sandhu, Director at WME - Service Adviser - Resourcing Vacancy

Manny Sandhu
Director OD, Leadership & Resourcing

About WME

West Midlands Employers (WME) is the Regional Employers Organisation offering a range of services aimed at local councils and the wider public sector to support performance improvement at both an individual and organisational level. We are all about ‘people and leadership solutions’ helping our diverse client base to make the best use of their greatest resource – their people.

We are a small team of highly experienced individuals striving to provide a responsive and flexible service. Our services are framed around the employee life cycle and organisational journey, from providing ‘advisory, representative and coordinating roles as an employers organisation’ through to a wide range of consultancy support and commercially focused products and services spanning many aspects of HR, OD and LeadershipWe are committed to continuing to develop our role as a shared services provider through expanding our WMJobs ‘end to end’ e-recruitment systems aiming to get the right people in the right place, in reduced time and at a reduced cost; and the WM Coaching & Mentoring Pool which provides cost effective and high quality support in the continuous development of management and leadership capacity across the sector.

To learn more about WME please click on the below buttons.

Another aspect of WME are our annual conferences. Our inaugural Love Your HR Conference, was a huge success with around 200 delegates attending and a fantastic speaker line up including international HR thought leader Dave Ulrich. The conference, along with the Love Your HR blog (the blog that started it all), was created to give HR a face lift and showcase exactly what there is to love about HR, whilst challenging perceptions and helping the public sector write its own blue print for reform.

Our video library below will give you a flavour of our past conference’s and what we do.

Dave Ulrich – Talking about his keynote at the Loveyourhr Conference on “Where can HR add value?”

Working at WME

West Midlands Employers (WME) is the Regional Employers Organisation offering a range of services aimed at local councils and the wider public sector to support performance improvement at both an individual and organisational level. We are all about ‘people and leadership solutions’ helping our diverse client base to make the best use of their greatest resource – their people.

Earlier this year, we reviewed our values so that they mean something to us and we use them every day – they are shortened to ‘I Heart’ and we use that phrase every day, if our values excite you, then you could be the right person for us.

I Heart for WME Service Adviser - Resourcing Vacancy
WME Values for Service Adviser - Resourcing Vacancy

We are a small team of highly experienced individuals striving to provide a responsive and flexible service. Our services are framed around the employee life cycle and organisational journey, from providing ‘advisory, representative and coordinating roles as an employers organisation’ through to a wide range of Consultancy support and commercially focused products and services spanning many aspects of HR, OD and Leadership. We are committed to continuing to develop our role as a shared services provider through expanding our WMJobs ‘end to end’ e-recruitment systems aiming to get the right people in the right place, in reduced time and at reduced cost;  and the WM Coaching & Mentoring Pool which provides cost effective and high quality support in the continuous development of management and leadership capacity across the sector.

To learn more about WME please click on the below buttons.

Performance Acheivements - Service Adviser - Resourcing Vacancy
Organisational Structure - Service Adviser - Resourcing Vacancy

With a unique culture and supportive team, working at WME is the perfect place to work with an innovative and successful group of people. Here you will find staff who are not afraid to work outside of the realms of their job description and work collaboratively across departments to ensure we continue to deliver our high quality services.

To ensure our staff perform to their highest potential, continue to develop communication and team working skills (and have fun along the way), our annual WME Team Away Days are something our employees look forward to and are a great opportunity to come together to reemphasise the WME core values and principles.

Staff away day - Service Adviser - Resourcing Vacancy
Staff Away Day2 - Service Adviser - Resourcing Vacancy
Staff Away Day3 - Service Adviser - Resourcing Vacancy

WME is a separate legal entity, registered as an Employers Association owned by our 32 member Local Authorities and operates on a ‘not for profit’ basis. Our small office and meeting space are leased from Sandwell MBC at the Council House in Oldbury and Staffordshire County Council act as our host employer. Reflecting our public sector ethos, we are committed to supporting our communities and as a feature of our larger events over the past two years have raised funds for MIND and the Edwards Trust. 

Our offices may be based in Sandwell but don’t think that’s where you will always be! WME hold numerous conferences and events across the region, which you will be required to actively participate in and attend. Some of our most popular venues The ICC, Aston Villa Football Club and Birmingham Library.

Birmingham Symphony Hall - Service Adviser - Resourcing Vacancy
Greatest Team in the Midlands - Service Adviser - Resourcing Vacancy
Birmingham Library - Service Adviser - Resourcing Vacancy

The Role – Service Adviser

We have an exciting opportunity for a talented, enthusiastic individual to join our high-performing Resourcing team.

We are looking for someone who has experience in using computer based information systems, can work flexibly and adapt to changing priorities, whilst delivering  quality customer service excellence. You will live our values and take responsibility for being the best you can be. You will need to be able to communicate at all levels and have the drive and commitment to make a real difference that adds value to our Public Sector customers.

In this Service Adviser role you will be required to support on the delivery of a variety of Resourcing services, which includes:

  • maintaining and developing our content management system for e-recruitment,
  • conducting investigations into system issues and resolving them independently,
  • implementing and facilitating the introduction of new services and products,
  • developing client relationships and providing advice on how to use the system in the best way possible,
  • supporting in  the delivery of Executive Recruitment services,
  • being responsible for developing training programmes to be delivered both face-to-face and online,
  • attending and participating at regional networking events with both our new and existing client base.

Whilst this role will build on your existing knowledge and experience of administration tasks such as database management, you will also have an opportunity to develop your system configuration, training and client management skills.

This is a great time to join a dynamic and forward-thinking team that enjoys the challenge of working commercially within an organisation whose purpose is to support the public sector in building a strong workforce for the future.

.Click here to download the Service Adviser Job Description & Person Specification

Selection process for the Service Adviser Role

 

The closing date for the role is Sunday 1st September at midnight

The Assessment Centre will be held on Wednesday 11th September 2019

 

For an informal discussion on the role, please contact Dean Lathbury, Senior Consultant – Resourcing d.lathbury@wmemployers.org.uk 

 

If you have a planned holiday and would be unable to attend the assessment centre, please do set this out in your covering letter.

Application process

Please upload your most recent CV that sets out your relevant experience against the role profile.

Please also submit a covering letter, telling us about what you would bring to #TeamWME